WHAT TO DO IF YOU HAVE AN ACCIDENT
STEP 1
Immediately stop and safely pull your vehicle over to the side of the road. If your vehicle is badly damaged and unable to be moved – leave it where it is until you have assistance. Switch off the ignition, apply your brakes and turn your hazards lights on to warn other motorists.
STEP 2
If you are able, assist anyone who is injured. Call 000 in an emergency or telephone 131 444 if you require police assistance (traffic hazard, road blockage etc.)
STEP 3
Try not to discuss the details of the collision and who is responsible, but focus on exchanging contact information and vehicle details.
STEP 4
Do not drive an un-roadworthy vehicle away from the location of the accident. Call Roger Heinrich direct (mobile: 0404 062 732) and we can arrange for your vehicle to be safely towed to Heinrich Autobody premises.
STEP 5
If Police did not attend the scene, and you believe the accident damage to exceed $3000, it is recommended that you file a Police Report at your earliest opportunity – within 24 hours from the time of collision is best.
STEP 6
Contact Heinrich Autobody on 08 8564 2966 and we can assist you through the process of lodging a claim with your insurance company. The insurance company will then work with all parties involved in order to determine responsibility.